Label errors
Issue generating labels
By Rez1 author26 articles
How to find the return label error?How to find the exact label error message in your Returns Dashboard when a return label fails to generate. Navigate to the RMA Order History to copy the error and…
Label error - Synkka — Print Label API Error 422: Unprocessable EntityFix for the Synkka error: "Failed to create Synkka shipping label: Print Label API Error 422: Unprocessable Entity." Usually caused by a return address in Northern Ireland — change carrier…
Label error - Phone number emptyFix for the FedEx error: "PHONENUMBER.EMPTY: Phone number is empty." The customer's shipping address is missing a valid phone number — open the RMA, add the phone number, and regenerate…
Label error - Address Validation Error on ShipFrom AddressFix for the UPS error: "Address Validation Error on ShipFrom address." The ShipFrom address failed UPS validation — check the postcode and city match, correct the address, and regenerate the…
Label error - Invalid Origin LocationFix for the DHL error: "420504: The origin location is invalid." The customer address has an invalid city or postcode combination — correct the address and regenerate the label.
Label error - DHL/UPSFix for the DHL/UPS error: "The combination of Transportation payer, Duty and Tax payer country code, and Split Duty VAT Indicator is invalid." Usually caused by invalid payer configuration on…
Label error — No nearby DHL drop-off location
Label error — Missing merchant phone number
Label error — UPS — Address Validation Error on ShipFrom addressFix UPS return label errors caused by invalid or incomplete merchant return addresses
Label error — UPS — Missing or invalid ship from state province codeResolve UPS label generation failures caused by missing or invalid state or province information.
Label error — DHL — Origin location is invalidTroubleshoot DHL return label errors caused by invalid merchant origin address details.
Label error — DHL — Invalid postcode formatFix DHL label errors caused by postcode formatting issues or unsupported postcode formats.
Label error — UPS — Invalid or missing product origin country code
Label error — UPS — Harmonized system code is not defined
Label error — Royal Mail — Shipment weight exceeds max weight allowed
Label error — FedEx — Carrier timeout or temporary outage
Label error — FedEx — Service type not supportedFix FedEx shipping errors caused by unsupported carrier services or shipment routes.
Label error — Royal Mail — Invalid character in addressResolve Royal Mail label failures caused by unsupported characters or formatting in address fields.
Label error — DPD UK — Synkka Print Label API 422Short description: Fix DPD UK label errors caused by unsupported Northern Ireland return routes or restricted DPD service coverage.
Label error — UPS — BillShipper account number mismatchResolve UPS label failures caused by a billing account number that does not match the configured UPS shipper number.
Label error — DHL Express — Multiple problems found due to missing COO or HS codeFix DHL Express label errors caused by missing product Country of Origin or HS code customs information.
Label error — FedEx Ground — Phone number is emptyResolve FedEx Ground label errors caused by missing, invalid, or incorrectly formatted customer phone numbers.
Label error — SEKO EasyPost — Malformed syntaxFix SEKO EasyPost label errors caused by missing or invalid customer phone numbers on the RMA.
Label error — Evri — Request failed with status code 400Troubleshoot Evri label generation failures caused by temporary carrier errors or status code 400 responses.
Label error — SEKO — Invalid suburb, city, and postcode combinationFix SEKO label errors caused by invalid Australian or New Zealand suburb, city, and postcode combinations.
Label error — DHL or UPS — Transportation payer and duty/tax payer combination invalidShort description: Resolve DHL or UPS label errors caused by invalid transportation payer, duty payer, or tax payer configuration.