Error message
“420504: The origin location is invalid. Please check the data”
What this error means
DHL could not validate the merchant origin or return address.
This usually means the postcode, city, or country combination is invalid.
How to fix it
Go to Settings → Company Details
Review the merchant return address
Confirm the postcode and city match correctly
Save the changes
Retry generating the label
Retry the label
After correcting the address details, retry generating the label.
Keywords
Carrier: DHL
Error type: Invalid address
Related terms: invalid origin, postcode mismatch, DHL address validation