Skip to main content

Label error — UPS — Invalid or missing product origin country code

Written by Rez

Error message

“Invalid or missing product origin country code for product number 1”

What this error means

UPS requires a valid country of origin for all items included in the shipment.

The product is missing country of origin information or the value is invalid.


How to fix it

  1. Open the product in the merchant catalog

  2. Add a valid country of origin

  3. Use a valid 2-letter ISO country code

  4. Save the product changes

  5. Retry generating the label


Retry the label

After updating the product information, retry generating the label.


Keywords

Carrier: UPS
Error type: Missing country of origin
Related terms: customs, origin country, HS code

Did this answer your question?