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How can shippers ensure accurate customs documentation and duties/taxes settings for international shipments?

What are the customs clearance requirements for different types of shipments?

Guido Kaspers

Explore articles on shipping, returns, sustainability, and operational tips to help your business grow and thrive.

Shipping, Tax and Compliance

Delivered Duty Paid (DDP) vs. Delivery at Place (DAP)

Understanding Delivered Duty Paid (DDP)

What is Landed Cost?

Different Duty Calculation Methods

Understanding De Minimis Values in International Shipping

Learn how international shipping works, including DDP vs DAP, landed cost calculations, and delivery expectations across markets.

Shipping & Delivery Methods

Understanding ICS2

Applying General Rules of Interpretation (GRIs) in E-commerce

Guidelines for Classifying Bundles, Kits, and Sets

Best Practices for Product Descriptions

Updates on World Customs Organization HS Codes

Understanding HS Codes

Understand how to classify your products correctly using HS codes, GRIs, and other international standards to stay customs-compliant.

Product Classification & Harmonised Codes

Different Taxation Methods

Country-Specific Import Tax Rates

How can I manage DDP and DAP shipping terms, troubleshoot tax discrepancies, and configure shipping zones?

Get guidance on how duties and taxes are applied, calculated, and vary across countries in the cross-border trade process.

Taxation & Duties

Understanding Air Waybills and Bills of Lading

Modifying the Commercial Invoice

Handling Commercial Invoice Discounts

Understanding Certificates of Origin and Countries of Origin

Navigating Customs Clearance for E-commerce

Understanding Commercial Invoices

Why CBP Form 5106 is required for U.S. imports, when it’s needed, and how it affects customs clearance and shipment delays.

📄 Why is CBP Form 5106 required?

Why a Tax or National ID is required for international returns and how missing it can block label creation or delay customs.

🆔 Why is a Tax ID or National ID required for returns?

How do I handle 'Letter of Acceptance' (LOA) requirements for shipment returns?

EEI requirement for US export shipments

Find out which documents are required for customs clearance, how to complete them correctly, and what to avoid.

Customs Documentation & Paperwork

Navigating Customs Regulations for E-commerce

Understanding Incoterms and Their Impact on Shipping

Managing Returns and Refunds in Cross-Border E-commerce

Leveraging Technology for Compliance and Efficiency in Cross-Border E-commerce

Preparing for Regulatory Changes in Global Trade

How to Generate a Manufacturer Identification (MID) Code for U.S. Imports

Explore broader trade strategy topics, including regulatory changes, Incoterms, returns, and how to scale globally with the right tools.

Cross-Border Compliance & Strategy

Describes the claim process with Outbound and is Damaged, Outbound and is Lost, Return and is Damaged, Return and is Lost But NOT orders that are Outbound Lost and have…

Parcel claim information

Carrier claims for lost or damaged parcels.

Claims

Letting customers know they can't add a direct booking link for collection on their product but they can direct their customers to the link

Customising the portal: Adding a collection link

Booking a collection for carrier pickup a return parcel for Royal Mail only

Book a Royal Mail Collection?

Arranging a fedex carrier collection for parcels to be picked up within the UK only, if international shipments, Fin will need to escalate to agent.

Book a Fedex collection

Carrier Collections

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