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Understanding commercial invoices

What a commercial invoice is, the information it must include, and best practices for keeping it accurate for customs clearance.

Written by Jemma O'Leary

A commercial invoice is a mandatory customs document required for international shipments. It provides customs authorities with the information needed to assess duties, verify compliance, and clear goods for import.

Incomplete or inaccurate commercial invoices are a primary cause of shipment delays.


What is a commercial invoice?

A commercial invoice is a legal document issued by the seller to the buyer that details the goods being shipped internationally.

It is used by customs authorities to:

  • Assess duties and taxes

  • Verify product classification

  • Confirm country of origin

  • Enforce trade regulations

Below is a mockup example of a Commercial Invoice and the information it must contain.


Core invoice information

A commercial invoice must include:

Seller and buyer information

  • Legal name

  • Full address

  • Contact details

Shipment details

  • Invoice number

  • Invoice date

  • Order reference

  • Currency

  • Incoterms

  • Country of export

  • Country of import

Financial information

  • Unit value

  • Total value

  • Freight charges

  • Insurance, if applicable

  • Discounts applied


Product line item requirements

Each SKU must appear as a separate line item and include:

  • Product description

  • Quantity

  • Unit value

  • Total value

  • HS code

  • Country of origin


Required product-level customs details

Beyond a general product name, customs authorities require structured product data.

SKU

A unique identifier linking the product to your internal systems.

Product type

A precise category — for example: Men's cotton T-shirt.

Gender

Where applicable: Men's, Women's, Unisex, Children's.

Material composition

Full breakdown with percentages where possible — for example: 80% cotton, 20% polyester.

MID code (for U.S. imports)

Required for certain shipments into the United States to identify the manufacturer.


Why this information matters

Providing complete line item information allows customs authorities to determine the correct tariff sub-classification, apply accurate duty and tax rates, enforce trade restrictions, validate manufacturer and origin information, and reduce the risk of inspections and delays.


Electronic vs paper invoices

Most cross-border shipments use electronic commercial invoices transmitted to carriers and customs authorities. Electronic documentation reduces errors and speeds up processing. Some destinations may still require printed copies.


Best practices for commercial invoice accuracy

  • Maintain structured data at the SKU level

  • Keep systems aligned across your e-commerce platform, WMS, and Swap

  • Review HS codes periodically

  • Ensure country of origin is accurate

  • Verify MID code requirements for U.S. shipments

  • Avoid incomplete or vague line item descriptions

For guidance on writing effective classification descriptions, see Best practices for product descriptions.

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