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Label error — Royal Mail — Invalid character in address

Resolve Royal Mail label failures caused by unsupported characters or formatting in address fields.

Written by Rez

Error message

“The ItemValue must range between 0.01 and 999999.99”

What this error means

The declared item value is invalid.

Royal Mail requires all items to have a value greater than 0.


How to fix it

  1. Review the item value for the shipment

  2. Ensure the value is greater than 0

  3. Save the changes

  4. Retry generating the label


Retry the label

After correcting the item value, retry generating the label.


Keywords

Carrier: Royal Mail
Error type: Invalid item value
Related terms: customs value, declared value

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