Error message
“Missing or invalid ship from state province code”
What this error means
UPS requires a valid state or province code for the merchant return address.
This commonly affects countries where state or province information is mandatory.
How to fix it
Go to Settings → Company Details
Update the merchant return address
Add a valid state or province code
Save the changes
Retry generating the label
Retry the label
After updating the address, retry generating the return label.
Keywords
Carrier: UPS
Error type: Invalid address
Related terms: province code, state code, return address