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Label error - Address Validation Error on ShipFrom Address

Fix for the UPS error: "Address Validation Error on ShipFrom address." The ShipFrom address failed UPS validation — check the postcode and city match, correct the address, and regenerate the label.

Written by Rez

UPS — Address Validation Error on ShipFrom Address

Error message

Address Validation Error on ShipFrom address

Carrier: UPS


What this means

UPS rejected the shipment because the ShipFrom address failed validation.

This usually means:

  • invalid postcode

  • city and postcode mismatch

  • incorrect warehouse address formatting


How to fix

  1. Open the RMA.

  2. Review the ShipFrom address.

  3. Verify the city and postcode using Google Maps or a postcode lookup tool.

  4. Correct the invalid address information.

  5. Regenerate the label.


If the issue continues

If the address appears valid and the error still occurs, contact Support with:

  • RMA ID

  • ShipFrom address

  • screenshot of the error

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