This guide will walk you through processing store credit in Swap. To learn how to request a return, please follow this guide.
This article is for users of Returns V2. For the Returns V1 version, click here.
Processing Store Credit
Go to your Swap Dashboard
In the "Type" column, you can see which returns are store credit.
Let's open an RMA
This item has not been approved.
Click "Approved" to approve the item
Here, you can find a financial breakdown of the RMA. The bonus credit is visible in this breakdown.
Here, you will find the customer info and shipping address
This is the shipping carrier information
Click "Process Return" to process and close the RMA
Shop Now credit will be issued after requesting the return. Shop Later credit will be issued after approving the return.
