Swap

Requesting a Return (Returns V2)

Processing a Refund (Returns V2)

Processing an Exchange (Returns V2)

Processing Store Credit (Returns V2)

Returns Housekeeping: Keeping Up to Date at Swap (Returns V2)

Testing Different Return Instances

⚠️ Version: This article applies to Returns V2. If your store is on Returns V1, some settings and flows may differ.

Understanding Gift Cards vs. Shopify Store Credit in Swap

Installing Swap Returns & Exchanges in Shopify

Guido Kaspers

Alex

Learn the basics of managing returns, including how to create returns, issue refunds, process exchanges, and offer store credit.

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