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PaymentInformation/Prepaid/BillShipper/AccountNumber must be the same shipper number as Shipper/ShipperNumber

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UPS rejected the shipment because the billing account number does not match the UPS shipper account configured for the shipment.

This is a UPS carrier configuration issue.

If the error continues, contact Swap Support.

1. Open the RMA.
2. Confirm the shipment is using UPS.
3. Regenerate the label once.
4. If the error continues, contact Swap Support.

- RMA ID
- carrier name
- screenshot of the error

This issue usually requires internal carrier configuration review by Support or Tech.

Fix for the UPS BillShipper error: account number doesn't match the configured UPS shipper number. Try regenerating the label once — if it persists, contact Support as this requires carrier config review.

UPS — BillShipper AccountNumber Must Match Shipper Number

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UPS — BillShipper AccountNumber Must Match Shipper Number

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