Before you begin: You'll need an active Swap Global account and the Order Editing app installed in your Shopify store.
What is Order Editing?
Order Editing is a Shopify app that lets customers make changes to their order after checkout but before fulfilment. Depending on how the app is configured, customers can:
Change size or colour
Add or remove items
Adjust item quantities
Swap does not provide its own order editing interface. Instead, Swap integrates directly with Shopify and the Order Editing app.
How Swap Global works with Order Editing
When you use Swap Global together with the Order Editing app:
A customer places an order via Shopify checkout.
Swap Global calculates duties and taxes as normal.
The customer edits their order using the Order Editing app within the allowed edit window.
Once the customer confirms the changes, Shopify updates the order.
Swap Global detects the update, recalculates duties and taxes, and updates the order in the Swap Global dashboard.
The final edited order in Shopify always matches the final duties, taxes, and landed cost shown in Swap Global. No manual recalculation or intervention is required.
How to enable the integration
Step 1: Install and configure the Order Editing app
If you do not already have the Order Editing app installed:
Install the Order Editing app from the Shopify App Store.
Configure the app settings, including which orders can be edited and how long customers are allowed to edit their order.
These settings are fully managed within the Order Editing app.
Step 2: Enable the Swap integration inside Order Editing
In Shopify Admin, go to Apps and open the Order Editing app.
Navigate to the Integrations section.
[SCREENSHOT: Order Editing — Integrations section]
Search for Swap in the list of available integrations.
Enable the Swap integration using the toggle.
Search for Swap in the list of available integrations.
Enable the Swap integration using the toggle.
Once enabled, Swap Global will automatically handle duty and tax recalculations whenever an order is edited.