Klaviyo
Information on the Swap x Klaviyo integration
By Guido1 author6 articles
- Understanding the Klaviyo integration (Returns V2)Explains what the Klaviyo integration does, what you need to use it, and which four return events Swap sends to Klaviyo.
- How to set up the Klaviyo integration (Returns V2)Explains how to connect your Klaviyo account to Swap using a private API key, and the steps to take before events start sending.
- How to enable and manage Klaviyo events (Returns V2)How to switch Klaviyo return events on and off, send a test event, and resend an event from a return.
- Understanding Klaviyo event types (Returns V2)What triggers each of the four Klaviyo return events, when they arrive, and what you can build with them.
- How to build Klaviyo flows with Swap events (Returns V2)How to build Klaviyo flows triggered by Swap return events, including the filtering needed to avoid over-emailing customers.
- Troubleshooting the Klaviyo integration (Returns V2)The most common problems with the Klaviyo integration and how to resolve each one, including duplicate emails and flows that never trigger.