Klaviyo
Information on the Swap x Klaviyo integration
By Guido1 author7 articles
- Klaviyo Integration (Returns V2)The Klaviyo integration lets you replace Swap's default return emails with your own Klaviyo flows and templates. This article covers requirements and key events.
- Setting up the Klaviyo Integration (Returns V2)Setting up the Klaviyo integration connects your Klaviyo account via a private API key so Swap can send return events. This article covers the setup steps.
- Enabling and Managing Klaviyo Events (Returns V2)Klaviyo Email Management lets you enable return events and control whether Klaviyo replaces Swap's default emails. This article covers setup and testing.
- Klaviyo Event Types Explained (Returns V2)Swap sends four events to Klaviyo at key points in the return journey, each appearing as a custom metric. This article explains each event and its use cases.
- Building Klaviyo Flows with Swap Events (Returns V2)Swap events sent to Klaviyo can trigger automated return flows, replacing Swap's default emails. This article covers building flows and common examples.
- Klaviyo Troubleshooting (Returns V2)This article covers common Klaviyo integration issues, including missing events, flows not triggering, and duplicate emails, and how to resolve each.
- Klaviyo Event Data Reference (Returns V2)Reference for the structured data Swap sends to Klaviyo on return lifecycle events. Lists the four events and links to full payload property details in the API docs, plus related…