This article explains how to export your Swap Global orders as a CSV file from the Swap Dashboard.
How to download an export
Any filters you've applied on the Global → Orders page are automatically included in the export. Apply filters before exporting to keep file sizes manageable.
Go to Global → Orders in your Swap Dashboard.
Apply any filters you need, such as date range, order status, or destination country.
Click Download CSV in the top-right corner.
Depending on your dataset size:
Small exports download instantly in your browser.
Large exports are processed in the background. You'll receive an email with a secure download link, valid for 24 hours.
CSV format
The file is structured at item level — each row represents a line item within an order. Columns are fixed; custom column selection is not available.
Column | Description |
Store ID | Unique identifier for your store in Swap |
Store name | Name of the store associated with the order |
Order ID | Unique Swap Global order identifier |
Platform order ID | Order ID from your ecommerce platform |
Platform order name | Visible order name, e.g. #1001 |
Order placed at | Date and time the order was created |
Order fulfilled at | Date and time the order was fulfilled (if applicable) |
Tracking numbers | Carrier tracking number(s) for the shipment |
Destination country | Destination country of the shipment |
Currency | Currency of the order |
Subtotal | Total item prices before discounts, shipping, and taxes |
Shipping rate amount | Shipping charge billed to the customer |
Shipping rate code | Code identifying the shipping rate or service used |
Billed VAT | VAT billed on the order |
Billed sales tax | Sales tax billed on the order |
Billed import duties | Import duties billed on the order |
Billed total | Total amount billed, including items, shipping, and taxes |
Number items returned | Number of items from this order that were returned |
Total VAT refunded | Total VAT refunded for this order |
Total duties refunded | Total duties refunded for this order |
Order status | Current status of the order |
Country of origin applied | Country of origin used for duty and tax calculation |
Tax strategy | Tax strategy applied to the order |
Region code | Region or market code associated with the order |
Total discount amount | Total discounts applied to the order |
Pricing coefficient | Pricing adjustment coefficient used in calculation |
Limitations
Custom column selection is not available.
Saved export templates are not supported.