Portal & merchant features
Portal-side and operational features — restocking, analytics, multi-currency, and related setup.
By Guido1 author9 articles
- How to set up green returns (Returns V2)Learn how to configure green returns in Swap using Advanced Rules, so customers can keep items without sending them back while still receiving a full refund.
- Getting started with Faulty Flow (Returns V2)Learn how Faulty Flow works in Returns V2, including customer and merchant workflows, Advanced Rules for automating faulty decisions, Split Shipments routing, and confirmation email customisation.
- Default Locations for Restocking (Returns V2)
- Gift Returns (Returns V2)Lets gift recipients request an exchange or store credit without the original order number.
- Returns: Analytics Dashboard (Returns V2)
- Understanding Reserve Inventory (Returns V2)
- Multi-currency support (Returns V2)Learn how Swap displays prices in a customer's original purchase currency across the returns portal, exchange items, fees, refunds, and analytics.
- Returning POS Orders Online (Returns V2)
- Metafields for Exchanges (Returns V2)