The Split Shipments feature ensures that Swap accurately handles orders that are fulfilled from multiple warehouses or origin addresses. Instead of treating an order as a single shipment, each shipment is processed independently.
This allows Swap to:
Apply de minimis thresholds per shipment
Calculate taxes and duties per origin–destination pair
Generate separate commercial invoices for each shipment
Improve visibility in the Swap Dashboard
Enabling Split Shipments in Shopify
No special action is required to enable Split Shipments. Orders that are fulfilled from multiple warehouses will automatically be treated as split shipments in Swap.
⚠️ If multiple warehouses are not defined in Shopify, all orders will continue to be treated as if they ship from a single origin.
Shopify Settings to Check
Although you do not need to enable Split Shipments itself, Shopify provides an optional Split Shipping toggle that changes how shipping is shown at checkout.
In Shopify Admin, go to Settings → Shipping and delivery.
Find the Split Shipping toggle under Shipping line settings:
Disabled → Customers see a single shipping line at checkout, even if products ship from multiple warehouses.
Enabled → Customers see separate shipping lines per fulfilment location, providing a clearer cost breakdown.
Ensure your warehouses/locations are set up correctly in Shopify. Products must be assigned to the right origin location for Split Shipments to work accurately.
How Split Shipments Work in Swap
When Shopify splits an order into multiple fulfilments:
Rate requests: Shopify sends Swap separate shipping rate requests for each fulfilment group (per warehouse).
Taxes and duties: Swap calculates duty/tax for each shipment independently, based on its origin and destination.
De minimis thresholds: Evaluated per shipment (not the whole order). For example, if Germany has an €150 threshold and:
Shipment A = €160 → duties applied
Shipment B = €90 → no duties
Commercial invoices: Generated separately for each shipment, with correct origin and item details.
Dashboard Visibility
Split shipments are visible in the Swap Dashboard.
Each order displays all fulfilment legs separately.
Tax and duty are shown per shipment.
Tracking and origin details are linked to the correct shipment.
This provides clarity on which shipments may face duties and which do not.
Key Notes
Swap prevents duplicate shipping fee charges wherever possible, but you should review your free-shipping thresholds in Shopify.
Orders that are split are ingested correctly and fully visible in Swap reports.
Future improvements will include a dashboard toggle to choose whether to charge shipping per shipment or once per order.