This article explains how to use the Tax Configuration page in Swap to control where sales tax and VAT are collected based on your business's tax obligations.
Accessing the Tax Configuration page
Go to Global → Tax Configuration in your Swap Dashboard.
Supported jurisdictions
Swap currently supports tax configuration for:
Country-level jurisdictions: Australia, Canada, Malaysia, New Zealand, Norway, Singapore, Switzerland
Region-level jurisdictions: All US states and territories
These are the only locations where tax collection can be toggled on or off. For all other countries, tax is collected by default under the assumption that nexus exists.
Enabling tax collection
Each supported location is listed in a table with the following columns:
Jurisdiction name
Reference tax rate — an estimated rate; for US states, actual rates vary by destination
Toggle — enable or disable tax collection
Date Modified — when the setting was last updated
Modified By — whether the change was made by your team or by Swap
Toggles take effect immediately. You are responsible for enabling tax collection in the jurisdictions where your business has nexus.
Toggle rules
Jurisdiction | Toggle setting | Result |
Any country | Off | Tax is not applied unless the order exceeds the jurisdiction's threshold, in which case tax is charged. |
Any country | On | Tax is applied according to the jurisdiction's rules. |
United States | Country toggle off | No state-level taxes are applied. |
United States | Country toggle on + individual states on | Tax is collected only for enabled states. |
Note: Some jurisdictions apply tax only if the order exceeds a defined value threshold.
Default toggle behaviour
All tax collection toggles are off by default for new stores and newly supported jurisdictions.
Tax is not collected unless a jurisdiction is manually enabled.
Swap does not currently offer automated nexus tracking. Monitor your obligations and update your settings accordingly.