Providing flexible and localised protection options is key to supporting international sales. With Shipping Zone Protection, you can now tailor protection availability and cost based on specific shipping zones. This feature gives you greater control over where and how Swap Protect is applied.
What Is Shipping Zone Protection?
Shipping Zone Protection allows you to enable Swap Protect for specific shipping zones directly within the Swap Global dashboard. Unlike Merchant or Consumer mode, this setup ties protection settings to shipping rules, letting you decide which shipping methods include protection.
Why Choose Shipping Zone Protection?
Shipping Zone Protection is ideal if you want to:
Offer region-specific protection without affecting other zones
Control who pays for protection per shipping method
Add flexibility without changing your core checkout experience
How It Works
Before enabling this feature, ensure the following:
Swap Protect is enabled
Swap Global is enabled
Shipping Zones are configured via Swap Global
Dashboard Controls
Each shipping rule includes a Protect toggle. If Protect is enabled, the toggle is active and can be used to apply protection to that shipping method.
Payment Methods
Shipping Zone Mode supports both merchant-paid and customer-paid protection:
Merchant Pays: If you leave the shipping price unchanged, you absorb the cost of protection.
Customer Pays: If you increase the shipping rate to reflect protection, the customer covers the cost. You can do this by:
Including protection in the rate for all shipping options in that zone
Offering protection as an opt-in extra fee on specific shipping options
This flexible setup allows you to price protection into certain regions or services without impacting your entire catalogue. The insurance premium is based on the order total. This can be reflected within the rules by using “subtotal” conditions.