The Tax Configuration page lets you control where sales tax and VAT are collected based on your business’s obligations. You can enable or disable tax collection in specific countries or regions from your dashboard.
Accessing the Tax Configuration Page
Go to Global → Tax Configuration in the Swap dashboard.
Supported Jurisdictions
Swap currently supports tax configuration for:
Country-level jurisdictions: Australia, Canada, Malaysia, New Zealand, Norway, Singapore, Switzerland
Region-level jurisdictions: All U.S. states and territories
These are the only locations where tax collection can be toggled on or off. For other countries, tax is collected by default under the assumption that nexus exists.
Enabling Tax Collection
Each supported location is listed in a table that includes:
Jurisdiction name
Reference tax rate (an estimated rate, especially for U.S. states where actual rates vary by destination)
Toggle to enable or disable tax collection
Date Modified showing when the setting was last updated
Modified By showing whether the change was made by your team or by Swap
Toggles take effect immediately. You are responsible for enabling tax collection in jurisdictions where your business has nexus.
Toggle Rules
Toggles control whether Swap collects and applies tax at checkout.
Jurisdiction | Toggle setting | Result |
Any country | Off | If the order is below the order threshold limit, tax will not be applied but If the order is above the threshold, tax will be charged. |
Any country | On | Tax is applied according to the jurisdiction’s rules. |
United States | Country toggle Off | No state-level taxes are applied |
United States | Country toggle On + individual states On | Tax collected only for enabled states |
Note: Some jurisdictions may apply tax only if the order exceeds a defined value threshold.
Default Toggle Behaviour
All tax collection toggles are off by default for new stores and newly supported jurisdictions.
Tax is not collected unless a jurisdiction is manually enabled.
Swap does not currently offer automated nexus tracking. You should monitor your obligations and update settings accordingly.