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How to Add Countries For International Returns (Returns V1)

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Written by Guido Kaspers
Updated over 2 weeks ago

This guide will walk you through the process of adding countries for international returns.

This article is for users of Returns V1. For the Returns V2 version, click here.

1. Go to the Swap Dashboard

2. Open the Returns drop-down menu

Open the Returns drop-down menu

3. Click "Shipping"

Click 'Shipping'

4. Open the "Carriers" tab

Open the 'Carriers' tab

5. Scroll down to the "International" section

Scroll down to the 'International' section

6. Click "Settings" to open the settings of the carrier you wish to add countries to

Click 'Settings' to open the settings of the carrier you wish to add countries to

7. Click here to unfold the current region

Click here to unfold the current region

8. Click here to open the country drop-down menu

Click here to open the country drop-down menu

9. After selecting a country, click "Add". Repeat this process as necessary

After selecting a country, click 'Add'. Repeat this process as necessary

10. If you'd like to add countries, but want to set different shipping fees for them, click "Add New Region"

If you'd like to add countries, but want to set different shipping fees for them, click 'Add New Region'

11. Click here to unfold the new region

Click here to unfold the new region

12. Set your return shipping fees here

Set your return shipping fees here

13. Click here to open the country drop-down menu

Click here to open the country drop-down menu

14. After selecting a country, click "Add". Repeat this process as necessary

After selecting a country, click 'Add'. Repeat this process as necessary
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