Your agentic storefront includes built-in virtual try-on (VTO), so customers can see how a product will actually look on them before they buy — with nothing extra required from you to make it work.
Two ways to try on
There are two types of virtual try-on available, and customers can move between them depending on what they're shopping for.
Avatar try-on
Customers build a simple avatar to see products on, by uploading a full-body photograph of themselves. Good lighting, a plain background and separates (ie. a top & trousers/skirt rather than a dress) help to improve the accuracy of their avatar.
An avatar can be saved to a customer's account, ready to use again on their next visit.
Live try-on
Customers can try products on in real time using their own camera, right from the product page — seeing themselves in the item as they move, rather than a static image. They can flip between products and capture a photo or short video to keep or share.
If live try-on isn't available for a particular product or device, it switches automatically to an avatar version using an uploaded or existing photo. Customers won't hit an error — just a smooth handover to the next best option.
Where customers see it
Try-on can be surfaced wherever it's useful: on the product page, alongside search and agent recommendations, in saved items, and at cart preview before checkout.
Product categories
Not every product category supports try-on, and the two types support slightly different ranges. If a product isn't eligible for either type, customers simply won't see a try-on option for it — no dead ends or errors, it just won't appear.
Not available for avatar try-on:
Underwear & lingerie
Bags & purses
Swimwear & beachwear
Hosiery & socks
Shoes & footwear
Jewellery & watches
Belts & gloves
Eyewear & tech accessories
Other / non-apparel items
Not available for live try-on:
Swimwear & beachwear
Underwear & lingerie
Sleepwear & loungewear
Hosiery & socks
Shoes & footwear
Belts & gloves
Other / non-apparel items
There's nothing you need to do to manage this — it's applied automatically based on product category, and no special photography or setup is required on your end for try-on to work.