Swap allows you to invite teammates with different access levels so you can control who can view data, manage returns, or change account settings. Below is an overview of the four User roles and the scope for each.
Admin
Full access to every feature in the Swap Dashboard
Exclusive access to the Compliance Hub
Can add or delete any user, including other Admins
Can perform all actions across the UI
Manager
Access to almost all features; restricted areas such as Invoicing remain off-limits
Can add or delete Members and Viewers (but cannot create Admins)
Can perform the same in-app actions as Admins within their permitted areas
Member
Access limited to the Returns tab
Cannot add or delete users
Interaction restricted to functions within the Returns workflow
Viewer
Read-only access to the Dashboard UI
No ability to trigger actions, edit data, or manage users