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How to Update Shopify Access Scopes for the SWAP Portal

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Written by Guido Kaspers
Updated over 4 months ago

To keep your SWAP Portal running smoothly and ensure full compatibility with Shopify’s latest API updates, you’ll need to update the app permissions for SWAP in your Shopify Admin.

This guide will explain what’s changing, why it’s important, and how to update your settings.


What’s Changing?

Shopify is updating its API version requirements. To comply with these updates and maintain uninterrupted access to the SWAP Portal, you’ll need to manually adjust the permissions (also known as “scopes”) granted to the SWAP custom app in your Shopify admin.


Why Is This Necessary?

Shopify regularly deprecates older versions of its API. If your app permissions aren’t updated, your store may default to an older stable version, which can lead to reduced functionality or unexpected issues with the SWAP Portal.

Keeping your scopes updated ensures:

  • Continued access to all SWAP Portal features

  • Better performance and security

  • Full compatibility with Shopify’s latest improvements


What You Need to Do

Follow these steps in your Shopify Admin:

  1. Log in to your Shopify admin dashboard.

  2. Go to "Settings."

  3. Click "Apps and sales channels."

  4. Click "Develop apps."

  5. Click on SWAP’s app.

  6. Navigate to Admin API configuration.

  7. Click "Edit."

Under Admin API scopes, make sure the following additional scopes are enabled:


Required Scopes

⚠️ These are additional scopes that SWAP has required since January 2025. This is not a full list of scopes.

Merchant-managed fulfilment orders

  • write_merchant_managed_fulfillment_orders

  • read_merchant_managed_fulfillment_orders

Order editing

  • write_order_edits

  • read_order_edits

Returns

  • write_returns

  • read_returns

Locations

  • write_locations

  • read_locations


Need a Visual Guide?

We’ve created a short video to walk you through the process step by step:

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